Refund policy
No-Returns and Refunds Policy
We do not offer returns, exchanges, or refunds for any items purchased from our store.
This policy is in place to ensure that our customers receive the highest quality products possible.
If you are not satisfied with your purchase, please contact us within 30 days of delivery to discuss a possible replacement.
We will only replace items that are damaged upon arrival.
Items that have been worn, washed, or altered will not be eligible for replacement.
We apologize for any inconvenience this policy may cause.
Thank you for understanding.
Exceptions to the Policy
- Damaged Items: We will replace items that are damaged upon arrival. To qualify for a replacement, the damage must be significant and must have been caused by the shipping process.
- Defective Items: We will replace items that are defective. To qualify for a replacement, the defect must be significant and must have been present in the item when it was shipped.
How to Request a Replacement
To request a replacement, please contact us within 30 days of delivery. We will need to see photos of the damaged or defective item in order to process your request.
Shipping
We will cover the cost of shipping the replacement item to you. However, you will be responsible for the cost of shipping the damaged or defective item back to us.
Processing Time
It will take us up to 10 business days to process your replacement request. Once your request has been processed, we will ship the replacement item to you.
We hope you understand
We understand that this policy may be inconvenient for some customers. However, we believe that it is necessary to ensure that our customers receive the highest quality products possible.
Thank you for your understanding.